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As a systems integrator, your customers are expecting you to help them digitalise their infrastructure environment – so how can you support them?
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Our strategic partnership with Microsoft is going mobile.
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Computer vision technology offers exciting benefits to both retailers and consumer goods organisations across every level of their operations.
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Consistently exceeding your customers’ expectations in voice services and contact centres is a growth opportunity for telecom resellers and system integrators.
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5G private networks offer glittering possibilities and significant competitive advantage – once you’ve navigated through the challenges.
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Cradlepoint to be a key equipment partner to support the launch of our global 5G Fixed Wireless Access (FWA) solution.
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71% of contact centre agents prefer working from home. Cloud technology has played a big part in supporting this. Benefits include environmental, financial, and operational.
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Our channel partners are reporting an uptick in global voice requirements, as organisations look for a flexible, simple and scalable solution.
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Across industries, 5G’s reliability and consistency is providing the confidence for organisations to achieve transformational and operational benefits.
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As the world moves in to a new ‘normal’, Global SIP can help telecom resellers and system integrators support the international voice connectivity needs of enterprise customers.
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Our research looks at changing consumer behaviour and how handling complex conversations under pressure has affected agents.
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AI promises to enhance the customer contact experience, but some organisations struggle to make the most of the technologies.