Organisations need to consider the legal, fraud and service channel implications of dealing digitally with ‘customer behind a customer’ situations.

Our latest research with Cisco shows that as organisations shape their new digital workplace strategy, they can’t afford to overlook their network infrastructure and connectivity.

Fraud and cyber security: fraudsters exploit weaknesses in voice solutions. Learn how you can step up your telecom fraud prevention to deliver secure communications.

Global executives recognise that AI and machine learning will play a critical role in shaping the future digital workplace and improving employee and customer experience.

As organisations incorporate a return to the office into their hybrid workstyles, they need to rethink their approach to work and traditional office infrastructures.

Hybrid working is unsettled; it’s still flexing and evolving. What does this mean for your workplace strategy?

Organisations must prioritise the human firewall and make sure it’s an effective first line of defence in the hybrid working world.

Hybrid working is turning traditional meetings on their head. Successful meetings now involve new mindsets, equipment and changing the role of the office.

Limited visibility over complex hybrid networks can prolong issues and hold back an organisation’s performance.

Legally binding targets are shaking up sustainability drives across businesses, bringing digital technology to the forefront of a more environmentally friendly future.

As a systems integrator, your customers are expecting you to help them digitalise their infrastructure environment – so how can you support them?

Our strategic partnership with Microsoft is going mobile.