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Organisations know that customer experience innovation today comes from digitising the ordering processes for the most complex products, and assisting customers at every stage.
Global Voice for CPaaS enables you to deliver enhanced communication and collaboration capabilities to your customers by seamlessly integrating voice through APSs into your platform.
Our service is specifically designed to meet the needs of UCaaS and CPaaS providers. Some of the key feature include:
With our efficient APIs, you'll be able to:
You'll also have access to a dedicated portal, where you can order new numbers and find everything from product content, sales collateral and regulatory insight, to service monitoring through inventory and performance metrics.
With various SIP solutions in the market, it's important to call out how our service is differentiated.
We provide coverage to countries around the world, and we're continuously expanding our coverage.
We're a leader in voice technology, serving over 350 global customers, including some of the most influential companies in the world.
We monitor voice quality and promptly resolve faults to ensure the best calling experience. Our VQSP (Voice Quality and SIP Performance) tool lets you track your SIP usage and service behaviour to detect any anomalies.
We strictly comply with GLF code of conduct to prevent fraud in international communications, and the protection of our partners' business is our priority.
Simple and easy ordering via API interface for geographic and non-geographic numbers.
Choose between internet or MPLS interconnection
Coverage in 20 countries across Europe, the Americas and AMEA, with more to come.
Robust compliance and specialist insight into global regulatory requirements.
Dedicated portal for a comprehensive digital experience, including inventory checking and key voice performance metrics monitoring*.
We're champions in fraud prevention and strictly comply with the GLF code of conduct.
*Main key voice metrics tracked including MOS, packet loss, jitter, PDD, CPS, MOU, utilisation and SIP response codes
Let's your customers use their data network to make voice calls.
Watch nowAfter considerable market growth, CPaaS providers must take stock of their Unified Communications (UC) offerings to overcome key customer challenges.
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