We provide a range of services provided as options to the standard colocation offering. Delivering competitively priced rack space is no longer sufficient. Customers are looking for value add Data Centre Services that offer a range of support services that enable them to get on with running their business.
BT’s value add Data Centre services include:
Rack services
BT offers a variety of secure rack solutions including anything from cabinets to cages or private suites with installation Services available supporting a range of low and high density power as required.
Cabling Services
High-performance connectivity to clouds, networks, and partners of your choice. With BT, provisioning cross connects is fast and easy - allowing you instant access to the networks, cloud providers and the IT providers you need within our data centre facility on-demand.
Hardware Procurement
We have been working for more than 30 years, providing industry leading and award-winning IT hardware and software supply. We hold strategic partnerships and leading accreditations with key vendors. This can result in:
- Reduced costs through single supply chain management
- Increased business efficiencies through effective procurement strategy
- Delivering best practice around supply solutions
- Reduced procurement cycle
- Hardware Break-Fix
BT offers a market leading break-fix service to clients hosted within our Data Centre. We will undertake support, maintenance and repair of client servers and associated equipment in line with the Service Levels offered to our existing field clients. To provide services in a cost-effective manner, we can provide the break-fix service in a blend of service levels to suit a client’s needs.
BT has onsite technical support 24x7x365 and will provide Remote Hands services, designed to provide an onsite presence for routine support and maintenance and for emergency situations. Remote Hands can include tape-changing and customer-led troubleshooting services to ensure the customer can minimise associated costs of dispatching either outside contractors or internal resource for such tasks, leaving them free to focus on core business.