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Pictured (L-R) Jake Butterbaugh, Joe Cleary, Mike Cormican, Mike Burkland, Colm Sunderland, William Irvine, Stacey Cole
BT are delighted to have been awarded Transformational Partner of the Year as part of the 2024 Five9 Global Partner Awards.
Five9's annual Global Partner Awards recognise the achievements of its global ecosystem of channel partners, Systems Integrators (SIs), strategic alliance partners, and Independent Software Vendors (ISVs).
In 2024, our partnership with Five9 has been instrumental in driving growth, with partner-influenced business now accounting for over 80% of Five9's total new bookings in the past year. Their expansive partner ecosystem has grown to include more than 1,400 partners globally, featuring many of the most impactful advisors, managed service providers, CX-focused strategic consultants, systems integrators, and complementary technology leaders.
BT and Five9 together are driving the CX industry to unprecedented levels of innovation and success. We are achieving this by focusing on the industry’s most effective routes to market and empowering partners to enhance their practices.
“We believe customer experience is the driving force behind business success and our partner ecosystem is central to this mission,” said Jake Butterbaugh, SVP International Sales and Global Partners, Five9. “Together, we empower enterprises to deliver outstanding CX by embracing innovation and a shared vision for success. Our collaborative approach accelerates cloud transformations, ensures seamless deployments, and provides deeper insights for our customers. It’s an honour to celebrate our Global Partner Award winners, who exemplify the excellence and values driving exceptional customer experiences.”
"This prestigious award is a testament to the hard work, dedication, and collaborative spirit of our incredible team and our partner, Five9,” said Colm Sunderland, Head of Global Hyperscale, CPaaS and Indirect, Sales Director at BT.
As we continue to innovate and push the boundaries of customer experience, we remain committed to our partnership with Five9 and to delivering exceptional value to our customers. Together, we are shaping the future of the CX industry, one successful collaboration at a time.