Blogs
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Discover how BT addresses Operational Technology (OT) security risks in this insightful blog by Dónal Munnelly, CyberSecurity Proposition Manager. Learn about the challenges of OT convergence, the importance of cultural alignment, and the steps BT takes to protect OT environments.
Global commitments to realising net zero are driving a rethink on what represents ‘business value’ – what could this look like for organisations?
As 2023 comes to an end, we wanted to take a look back at some of the innovative technology and hot topics that have been in the spotlight over the last 12 months.
Case studies
BT collaborated closely with the customer on a project that looked at shaping their future contact centre strategy
Organisations everywhere are on a journey to migrate applications and services to the cloud to achieve increased flexibility and agility. One of the more complex and critical cloud projects is contact centres and enterprise telephony. They are a key sales and customer service channel for companies, especially for an insurance business.
A global technology provider for world-class hospitality brands modernised its contact centre, improving efficiencies with the Five9 platform. This strategic move empowers the company's customers to deliver exceptional guest experiences.
Research & Whitepapers
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Read our whitepaper detailing how Global Fabric will transform and future proof your connectivity.
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Read our whitepaper about strategies for managing digitalisation, cloud acceleration and tightening regulations in the banking and finance sector.
Navigating the path to industrial optimisation at scale with BT and Cisco